FAQ: Kello: The Sleep Revolution Device That Upgrades Your Day
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Am I able to edit an alarm directly on Kello?

Yes. You can edit your next alarm, turn it on and off, or mute all next alarms directly by using Kello’s buttons. All changes are reflected in the alarm list of Kello’s app. This way you’ll only need your phone to create the alarm.

Last updated: October 19, 2016 01:53

How does Kello work when 2 people share the bed?

Kello can contain an unlimited number of alarms and can be controlled from several phones at the same time.

Last updated: September 20, 2016 04:03

What happens in case of power outage?

Kello will never lose track of the time.

Last updated: October 17, 2016 17:32

Does Kello have a battery?

No, Kello does not have an independent battery and requires a power outlet.

Last updated: September 20, 2016 04:03

Does Kello support Spotify Connect?

Yes, Kello supports Spotify Connect. Note that you need a premium Spotify account to use it.

Last updated: September 20, 2016 04:03

I don’t use Spotify/Deezer/Tidal/Soundcloud. What can I wake up to?

Kello incorporates radio and a variety of alarms and nature sounds. You can also wake up with your own MP3 using Kello USB port.

Last updated: September 20, 2016 04:03

I use Apple Music/Pandora/Google Music/Amazon Music, does Kello supports these services?

At this stage we only support Spotify, Deezer, Tidal, SoundCloud, radio, nature sounds and alarm ringtones. As of now, Apple Music/Pandora/Google Music/Amazon Music do not offer integration with third party hardware makers.

Last updated: September 20, 2016 04:03

Can I use Kello with the free Spotify/Deezer account?

You need to be a Premium Spotify/Deezer subscriber to be able to use Kello’s Spotify/Deezer integrations.

Last updated: September 20, 2016 04:03

I wanted to offer Kello for Christmas - what can I do?

We’ll craft a custom Kello holiday card you can give to your friends or family until their beautiful Kello arrives!

Last updated: September 20, 2016 04:03

Do you support displaying the time in the 24H format?

Yes we do, as a setting in our app.

Last updated: September 21, 2016 02:21

How can I turn off the snooze?

The big button on top is for snoozing. If you want to turn off the alarm, you have to long press the small hexagonal action button. If you want to have a harder interaction to turn off the alarm, you can start a “Snooze Less” program, with 0 snooze/week allowed, and select “turn off the alarm only through the app”, which basically disables the snooze button AND the action button. This way you’ll have to launch Kello’s app to turn off your alarm.

Last updated: October 17, 2016 06:55

How does Kello work when 2 people share the bed?

Kello can contain an unlimited number of alarms and can be controlled from several phones at the same time. Last updated: Tue, Sep 20 2016 7:03 am EDT

What happens in case of power outage?

Kello will never loose track of the time. Last updated: Tue, Sep 20 2016 7:03 am EDT

Does Kello have a battery?

No, Kello does not have an independent battery and requires a power outlet. Last updated: Tue, Sep 20 2016 7:03 am EDT

Does Kello support Spotify Connect?

Yes, Kello supports Spotify Connect. Note that you need a premium Spotify account to use it. Last updated: Tue, Sep 20 2016 7:03 am EDT

I don’t use Spotify/Deezer/Tidal/Soundcloud. What can I wake up to?

Kello incorporates radio and a variety of alarms and nature sounds. You can also wake up with your own MP3 using Kello USB port. Last updated: Tue, Sep 20 2016 7:03 am EDT

I use Apple Music/Pandora/Google Music/Amazon Music, does Kello supports these services?

At this stage we only support Spotify, Deezer, Tidal, SoundCloud, radio, nature sounds and alarm ringtones. As of now, Apple Music/Pandora/Google Music/Amazon Music do not offer integration with third party hardware makers. Last updated: Tue, Sep 20 2016 7:03 am EDT

Can I use Kello with the free Spotify/Deezer account?

You need to be a Premium Spotify/Deezer subscriber to be able to use Kello’s Spotify/Deezer integrations. Last updated: Tue, Sep 20 2016 7:03 am EDT

I wanted to offer Kello for Christmas - what can I do?

We’ll craft a custom Kello holiday card you can give to your friends or family until their beautiful Kello arrives! Last updated: Tue, Sep 20 2016 7:03 am EDT

Do you support displaying the time in the 24H format?

Yes we do, as a setting in our app. Last updated: Wed, Sep 21 2016 5:21 am EDT

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
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